Terms and Conditions

Purchase agreement

By sending the order form through the online site of Copie & Print nv, the costumer
binds themselve to a purchase agreement and/or production agreement.
Through the overview page (shopping cart) the costumor can check and possibly correct
his order before placing it online. Thereafter the customer will receive an e mail with the
order confirmation send by My-Tekst-Box which will check the legal and actual practicality.

The order confirmation is not a delivery confirmation but serves as a confirmation to the
customer that Copie & Print nv has received his/her order.
If the order is finished the customer will receive a shipping confirmation.
The purchase agreement is only established when the payment is confirmed.
The agreement of the purchase agreement is with reservation that Copie & Print nv is
supplied on time by their supplier. If there is a issue with a delivery, Copie & Print nv
will always attempt to look for an alternative supplier.

When under exceptional circumstances (i.e. software/hacking) an error has occured in the
pricing of an article, Copie & Print nv can notify the customer. The customer can than choose
to cancel their order or pay the remaining amount. If the customer decides to cancel
their order they can only reclaim the paid amount.
My-Tex-Box can not be made responsible for any stock errors by their suppliers.

Pricing

The customer can check their order at any time while he/she is making a purchase.
Any change or addition to the order can change the pricing of the order, the change in price
will be adjusted automatically.
Prices include VAT. Shipping costs are calculated seperately and mentioned apart.

When under exceptional circumstances (i.e. software/hacking) an error has occured in the
pricing of an article, Copie & Print nv can notify the customer. The customer can than choose
to cancel their order or pay the remaining amount. If the customer decides to cancel
their order they can only reclaim the paid amount.
Copie & Print nv can not be made responsible for any stock errors by their suppliers.

Can purchased articles be send back or exchanged?

If the articles are damaged it is possible to send them back. The articles will be checked
internal, if the article is indeed damaged they can be exchanged or paid back within 30 work days.
All other forms of exchange is possible within 14 work days.
This brings an adminstrative cost of 12% of the total amount of the order. After 14 work days it is no longer possible to exchange an article.

Discounts

Any sales that include a discount are available as long as they are in stock.
Discounts are not accumulative with other sales or discounts, unless mentioned otherwise.
Discounts are adjusted automatically.

For purchasing a larger amount of an order there are also discounts, these are also calculated
automatically.

Reservation

If a defect on a product  occurs the customer is entitled, by legal determination, to demand
that the defect will be resolved or that there will be a discount on the defected product.
Under defect will be concluded; all the not desiored criteria of the order such as size of the
clothing, color, incorrect tekst and/or image.
The reshipping costs for the possible return of the product are for the account of Copie & Print nv .

However: measurements, color of the tekst and descriptions are merely informative and can
never be interpreted exactly as they are subjected to fluctuations in the production process.

Copie & Print nv is entitled to dissolve the agreement if they have an indication that the
customer will not fullfill their obligations, for example by previous experiences or other
reasons and therefore can refuse the order.

When under exceptional circumstances (i.e. software/hacking) an error has occured in the
pricing of an article, Copie & Print nv can notify the customer. The customer can than choose
to cancel their order or pay the remaining amount. If the customer decides to cancel
their order they can only reclaim the paid amount. It is not possible to demand additional
sums by whether or not external damage.

Privacy policy and protection of data

Copie & Print nv binds itself to act by legal determination of the law of privacy.
All personal data (name, e mail adres, residance, payment details,…) will only be used for
handling the purchase agreement and will under no circumstances be used for market
purposes of Copie & Print nv or passed on to third parties. Personal data will not be saved.

Payment

Payment of the ordered products goes through the secures site Pay.be, which will check all
transactions. After payment and order confirmation the production of the ordered products
will advance to the first phase.

When, under exceptional circumstances (i.e. software/hacking), an error has occured in the
pricing of an article, Copie & Print nv can notify the customer.
The customer can than choose to cancel their order or pay the remaining amount.
If the customer decides to cancel their order they can only reclaim the paid amount.
It is not possible to demand additional sums by whether or not external damage.

Can purchased articles be send back or exchanged?

If the articles are damaged it is possible to send them back. The articles will be checked
internal, if the article is indeed damaged they can be exchanged or paid back within 30 work days.
All other forms of exchange is possible within 14 work days.
This brings an adminstrative cost of 12% of the total amount of the order.
After 14 work days it is no longer possible to exchange an article.

Cookie statement

Copie & Print nv wishes to inform the user of their site on the use of cookies.
Cookies are small text files that are placed on the hard drive of the computer of the
website visitors.

They include information such as the language preference of the surfer, so they do not have to enter their information again at a later visit to the same website.
Some cookies ensure that the graphics of the website show neatly, others ensure that all
the applications work properly.
There are also cookies that are used to collect statisctis of the visititors to our website so
it can optimalise itself in the future.
If u wish to block cookies, u can do so through your browsers settings.
Consult the help function for this.

Do consider, when disabling cookies, that some graphic elements will not show properly and
that applications can get stuck.
By using the website without blocking cookies, u agree on the usage of cookies on this
website whenever visiting.

Identity of the seller/buyer

My Tex Box is the name of the “seller” which belongs to Copie and Print nv.
Registered office: Turnhoutsebaan 5/77 2110 Wijnegen.
Tel en Fax: 03/354.37.67

Mailing address where u can contact fellow worker of My Tex Box:
[email protected]

By “buyer” we understand: any visitor of the website and/or any other natural person or
legal person who bys one or mutliple producst through the website.